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Selling On Platsify

Get Started Selling On Platsify

1. Create a vendor account

To start selling on Platsify, you need to register a new Vendor Account or upgrade your personal Platsify account to a Vendor account.

a. Register a Vendor account

Step 1: Go to the Sign up page

Step 2: Select the option "I am a vendor"

Step 3: Fill in your personal information including:

  • Your Name (required)
  • Your Email (required): Please enter your correct email, we will send a registration confirmation email to the email you provided.
  • Password (required): Password must be at least 6 characters
  • Password Confirmation (required)
  • Shop Name (required)
  • Shop URL (required)
  • Phone Number (required)

Confirm that you have read and agreed to Platsify's terms

Step 4: Confirm your registration via email

We will send you a confirmation link to register your Platsify account via the email you provided above, sometimes this email can be hidden in the spam folder. Please check your email (including spam) and click on the confirmation link.

This verification process may take up to 5 business days. If after 5 business days you still have not received an email notification about your vendor account registration, please contact our Support Team for timely handling.

b. Upgrade your current user account to a Vendor account

If you already have a user account on Platsify, you can upgrade to a Vendor account by going to your account page, selecting the "Become a Vendor" tab, filling in your store information as instructed and submitting your request.

We will review your request within a maximum of 5 working days.

2. Configure your Vendor account

Once your request to become a vendor on the Platsify platform is approved, go to the "Vendor Dashboard" in your account page, select "Settings" to add other information for your store as instructed.

You can think of Vendor Central as your hub for selling in the Platsify store. You can use it to list and price products, manage your inventory, and fulfill customer orders. You can also use tools in Vendor Central to create promotions and coupons, track payments and expenses, and much more. Consider adding other users to your account if you’d like help with certain tasks.

Before you start selling, you’ll want to configure your Vendor Central account for your business. Make sure you review, confirm, or adjust the following, as needed:

  • Public vendor profile
  • Payment and business information
  • Tax information and settings
  • Notification preferences
  • Login settings

3. Enroll your brand

If you’re the rights owner for an eligible brand, we recommend enrolling it in Platsify Brand Registry before you list your products. That makes it easier to associate your products with your brand name. Brand Registry is free and provides vendors with a suite of additional selling benefits and protection tools.

Brand Registration Process:

3.1. Create a Vendor account on Platsify

3.2. Check the availability of the Brand name on the US Intellectual Property Office (UPSTO) website

3.3. Send an email to request a Brand registration on Platsify via email [email protected], including: brand name, business address, trademark registration number and some documents proving intellectual property rights.

3.4. After submitting a request for a trademark registration on Platsify, you need to wait for Platsify's review process. Normally, this process can take several days or weeks to complete. We will notify you of the review results via email.

4. List products

Once your Vendor account is activated, you can start uploading your products to your Platsify store by following these steps:

Step 1: Log in to your Vendor account, go to Vendor Dashboard, select the Products tab. This is where all the products you have uploaded to the Platsify store will be displayed.

Step 2: Select "Create" to create a new product for the store

Step 3: Fill in product information:

1.Title

150 characters max, capitalize the first letter of every word

2. Description

Brief description of the product, descriptive sentences highlighting key features and benefits

3. Content:

Detailed description of the product, can add photos for illustration

4. Images:

Recommended product photos have a resolution of 500 x 500 or 1,000 x 1,000 pixels to increase listing quality.

Accepted formats are JPG, PNG, JPEG, WEBP

Note: Please pay attention to the order of the photos, the first photo will be selected as the featured image

5. Categories

Choose the category that suits your product from the list of available categories of Platsify.

6. Brand

If you have successfully registered a Brand on Platsify, your Brand will be available in this category, choose it to increase the credibility of the product. Otherwise, your product has not registered Brand, please select option "No Brand".

7. Product Collections

You can tag products in one of three collections: New Arrival, Best Vendors, Special Offer

8. Labels

Similar to Collection, you can tag your product with one of the following labels: Hot, New, Sale

9. Overview

This is where you will enter the SKU, price, sale price, barcode, stock status and shipping details for the product

10. Attributes/ Options

You can add variations for the product such as color, size, pattern here

Step 4: Save the product and wait for Platsify to review

After filling in all the information and listing your products on the shop, your product will be in pending status. We will review the information and products you upload to the platform before they are displayed to customers.

If your product meets our Product's Requirements, we will change the product status from "pending" to "published" and display them to customers. Otherwise, we will change the product status from "pending" to "draft". Products with a status of "pending" or "draft" will not be displayed on the Platsify platform.

5. Affiliate Program

Program Details:

  • Referral payment: 10% per sale
  • Cookie length: 30 days
  • Minimum payout: $50
  • Payment method: bank transfer or Paypal

6. Get product reviews

After a customer buys a product, they can leave a public product review, a vendor-feedback rating, or both. Try these tips to improve your chances of getting positive reviews and ratings:

  • Accurately represent a product on your product detail page.
  • Pack your products to help prevent damage during delivery.
  • Ship orders on time.
  • Provide customer refunds for products returned within 30 days of purchase.
  • Respond to customer messages within 24 hours.
  • Provide valid tracking numbers so customers can track their orders.

Marketplace Fees

There are several types of fees for vendors selling at Platsify:

1. Marketplace Commission Fee:

Marketplace Commission Fee is an amount charged for each successful order. Currently, the commission rate at Platsify is 10% for all items.

After an order is successfully delivered to buyers, Platsify will automatically deduct a fee from the final order/payout settlement. This is the Marketplace Commission Fee, and is charged based on rate of 10% for all product categories.

The Marketplace Commission Fee above does include all necessary like VAT, transaction fee.

How is the Marketplace Commission Fee calculated?

Formula:

Marketplace Commission Fee = (Item price - Vendor discount) * Commission rate

2. Advertisement Fee

Advertising fee is applied when you register for our advertising packages. For more information, please see Advertisement programs.

3. Affiliate Commission Fee

What is Vendor Affiliate?

Platsify vendors might consider collaborating with selected Creators through the Affiliate Program to earn additional sales. An Affiliate on Platsify is a Creator that has agreed to collaborate with vendors to promote and sell products.

In exchange for the service for each successful sale through the Affiliate, vendors pay a commission fee based on the Affiliate Commission Rate agreed upon between both parties. This is done through the Affiliate Plan created on Platsify Shop Affiliate Marketing module.

What is Affiliate Commission?

When an Affiliate has helped vendor sell a product, and the order has not been cancelled or successfully refunded before the settlement period ends, Platsify will automatically deduct an amount from the order.

This is the 'Affiliate Commission' - the commission fee that vendor is charged as part of the Affiliate's fulfillment of sales and promotion service provided to vendor.

How is the Affiliate Commission calculated?

The Affiliate Commission is calculated at a rate based on the item price, minus any vendor discounts. Shipping fee and Platsify platform discounts are not included as part of the calculation of the Affiliate Commission.

Formula:

Affiliate Commission Rate = 10% for all orders

Affiliate Commission Fee = Affiliate Commission Rate X (Subtotal before Discount - Platsify Discount - Vendor Discount)

Frequently asked questions

1. When registering a brand on Platsify, do I need to register the brand on UPSTO?

It is not necessary to register a brand with the USPTO to register a brand on Platsify.

However, registering a brand with the USPTO has many benefits and is a long-term step that many Platsify vendors often choose.

Understand the two types of registration:

  • Register your brand on Platsify: This is when you verify your brand with Platsify to enjoy benefits such as:
    • Brand protection: Prevent others from impersonating your brand.
    • Access tools: Use Platsify's tools to manage your product catalog, create reports, and run more effective marketing campaigns.
    • Increase customer trust: A verified brand increases customer trust.
  • Register your brand with the USPTO (United States Patent and Trademark Office): This is when you register your brand for broader protection, including the United States and other countries if you want to expand your market. This registration gives you exclusive ownership of your brand and helps you sue infringers.

2. Is it free to be an Platsify vendor?

Registering a Vendor account and listing products on Platsify is completely free. You only have to pay commission fees when your store has orders, and marketing costs if you sign up for online marketing services.

3. Do you need an LLC to sell with Platsify?

You don’t need to be an LLC or registered business, or be otherwise incorporated, to sell in the Platsify store. During the Vendor account registration process, you can simply skip the step of entering business information if you are an individual. We will update the vendor information corresponding to the information you provide.

4. What if my product does not have a barcode like GTIN and UPC?

It's okay, this field in product detail is optional, you just ignore it if you do not have one.

5. My product does not belong to one of Platsify's available categories, how do I add a new product category?

Sorry for the inconvenience, to ensure that Vendors on the Platsify platform do not deviate from our development direction, we do not allow vendors to add new product categories. Each product category on Platsify is the result of careful research to match Platsify's direction, so only Platsify has the right to add new product categories. However, you can suggest ideas for new product categories to us by sending us an email at [email protected], we always appreciate your feadback.

6. What is an "affiliate"?

An affiliate is someone who posts links to Platsify Affiliate on their website, blog, mobile app, or other digital channels. If anyone from that audience buys anything through those links, the affiliate gets some of that money.

7. How do I become an "affiliate"?

You can sign up a user account on our platform. In your user account admin page, visit the "Affiliate" tab to enter your Affiliate admin page.